Purchases
Refund Policy
Effective September 21, 2026. This Policy applies to one-time purchases of Aretivra digital diagnostic reports.
Digital product delivery
Aretivra provides a digital Business Growth Diagnostic. The customer receives an Executive Preview before deciding whether to purchase. After successful payment verification, the complete report is unlocked and delivered through secure digital access.
General refund position
Purchases are normally final once the paid digital report has been unlocked or delivered. Refunds are not generally offered after successful access to the purchased report because the digital product has been made available to the customer.
Exceptional cases
We may review exceptional circumstances, including a duplicate charge or a technical failure that prevents delivery of or access to the purchased report. Saady Consulting LLC may review other exceptional circumstances at its discretion. A review does not promise or guarantee an automatic refund.
Requesting a review
Email contact@aretivra.com with enough information to locate the purchase and understand the issue. Do not send full payment-card information. We may request reasonable verification before reviewing the request.
Applicable rights
Nothing in this policy limits any rights that cannot be excluded under applicable law. This Policy should be read together with the Terms & Conditions.